Hospitality Consulting
& Development Advisory
Brand Strategy, Operations & Asset Repositioning
Strategy · Design · Performance
Clarity, differentiation, and long-term value creation.
Hospitality, Development & AI Consulting Services
Hospitality Strategy & Market Positioning
Our hospitality consulting practice helps hotels, resorts, restaurants, bars, lounges, membership clubs, retail concepts, and mixed-use operators define clear market positioning, identify differentiation opportunities, and build brand strategy frameworks that align design, operations, and guest experience toward long-term performance.
Brand Building & Experience Design
We deliver hospitality experience design and creative direction that integrates spatial design, storytelling, and branded environments to build guest experiences that resonate with modern audiences, drive loyalty, and create lasting brand equity. Our creative direction shapes every touchpoint from concept through execution.
AI Strategy, Consulting & Training
We provide hospitality AI consulting for hotels, resorts, and real estate developers — building practical AI strategy that identifies where artificial intelligence creates the most meaningful competitive advantage. Our AI integration for hotels spans guest experience personalization, operational efficiency, revenue optimization, content systems, brand intelligence, and AI-driven decision-making across the asset lifecycle. As an AI strategy consultant for real estate developers and hospitality operators, we deploy AI tools for hospitality operators that streamline workflows, enhance guest engagement, and unlock new revenue channels.
Our AI consulting and training programs equip hospitality teams and executive leadership with the knowledge and frameworks to adopt AI confidently. From hands-on AI training workshops for hotel operations, F&B, and revenue management teams to executive AI strategy sessions for ownership groups, GMs, and C-suite decision-makers — we build AI literacy and implementation capability at every level of the organization. Whether you need development AI consulting for a real estate portfolio or hospitality AI training for front-line staff, our programs are tailored to drive measurable adoption and ROI.
Development & Repositioning Advisory
Our development advisory practice works with ownership groups, hospitality real estate investors, and project teams on mixed-use development, hotel repositioning, and asset repositioning — shaping concepts, refining brand strategy, and unlocking value through experience innovation and operational alignment. We advise on hospitality real estate across ground-up development, adaptive reuse, and portfolio repositioning, ensuring that every asset is positioned for maximum long-term value in competitive urban and resort markets.
Development Advisory
Select Partnerships
New York City Hospitality Consultant
Every great hospitality brand begins with a clear point of view. We help you define it, refine it, and bring it to life across every touchpoint.
Based in New York City, Billy Richards advises hotels, restaurants, developers, and ownership groups on hospitality strategy, creative direction, AI implementation, and development advisory.
Operating from New York, we work at the intersection of hospitality consulting and development strategy, helping brands align guest experience, culture, and operational performance.
Ownership groups, developers, and operators seeking clarity, differentiation, and long-term value creation.
Start a Conversation
Clarity, differentiation, and long-term value creation.